This Web site provides our customers with important legal and privacy
information. For your own peace of mind, we encourage you to review
The domain name www.yodelaustralia.com.au is owned and maintained
by Yodel™ Australia Limited, and users of the site are subject
You are welcome to visit and explore our website, and you can do
so without giving us any information about yourself. This Policy
explains what information we collect, how we use the information,
and how we safeguard the information.
What information do we collect?
There are three ways Yodel™ Australia can collect information
• Information you provide from other websites
• Information collected when we contact you
• Information collected about what you are searching for.
1. Information you provide from other websites
When you visit our website or our partner websites that display
our online directory product, information is not collected that
could identify you personally unless you choose to provide it voluntarily.
You are welcome to browse those Websites anonymously at any time,
without revealing any personal information.
There may be occasions where the collection of personal identifiable
information may be necessary to provide you with the services you
have requested (e.g. "email a friend" requires that you
enter your email address). When personally identifiable information
is colelcted, you will know because you will have chosen to provide
If you choose to particiapte in any of the activities available
on our partner websites, you may be providing that partner with
some type or personal information about yourself. Personal information
is defined as information about an identifiable individual. an example
may be information about your product and service subscriptions
and usage. Please note that publicly available information, such
as a public telephone directory listing of your name, address and
listed telephone number, or your business is not considered to be
personal information. No personal information is collected directly
by Yodel™ Australia.
2. Information Collected about what You are Searching for
Our Web server collects some anonymous information automatically
when you visit our site or the site of one of our partners. This
information may include the pages you visited, the content you downloaded,
the type of Web browser you were using and the level of encryption
your browser supports.
As you browse our directory, our server collects information about
your visit, but not about you personally. We monitor statistics,
such as: which pages people visit, which parts of the site are visited
the most frequently and search terms used by visitors.
This information is collected on an aggregated basis. No personal
information is associated with these statistics. We use this information
to determine what type of information is most useful to you so that
we can improve our website to make it easier for you to access information.
What Are Cookies, and How Does Yodel™ Australia Use Them?
directory visitation statistics and present login information. A
cookie is a small text file containing a unique identification number
that identifies your browser to our computers. This small file of
information allows the website to remember important information
that will make your use of the site more enjoyable.
Cookies can tell us which pages are visited, by how many people,
the average time spent, and other useful statistics relating to
the use of our site. This helps us to enhance the online experience
of visitors to our site. We use the statistics to understand how
customers use our site, to make it easier for you and other visitors
to use, to monitor the site's performance and to improve our Web
their sites by saving your passwords and preferences so you don't
have to enter them each time. You should check each site’s
We never combine information gathered by a cookie with personally
major browsers are set up to accept them. If you wish, you can configure
your browser to accept all cookies, reject all cookies, or notify
you when a cookie is sent.
How does Yodel™ Australia Use the Information Collected?
We use the information we collect in a limited number of ways.
We may use this information to:
• Improve our product and make it easier to use;
• Manage and develop our business; and
• Meet legal and regulatory requirements.
Anonymous information is used for research and analytical purposes.
We use statistics gathered at an aggregated level to determine usage
patterns and help us improve our site flow, content, navigation
and ease of use.
Disclosure of Information
Yodel™ Australia will not disclose your personal information,
except in circumstances in which it is necessary to do so, or where
permitted by law. We may disclose your personal information to the
• The customer or an agent acting on your behalf;
• A collection agency or party used to determine creditworthiness;
• Law enforcement agencies;
• The Privacy or Telecommunications Ombudsman.
How We Safeguard Your Information
Any information about you that may be provide to us is securely
maintained and kept confidential. Information is retained in secure
facilities and is protected from unauthorized access. We provide
technical, administrative and physical security measures to protect
your information against loss, misuse and unauthorised access or
Links to Other Websites
Our Directory contains links to other sites that are not governed
partners, vendors, other agencies, and other businesses that are
advertisers in the Yodel™ Australia Directory. Please be aware
that Yodel™ Australia is not responsible for the privacy practices
or the content of other such sites. This policy applies solely to
information collected by this website or through our direct contact
Please note that when you click on one of these links, you are moving
to another website. It is important for you to read the privacy
are comfortable with how they might use your personal information.
Yodel™ Australia provides links to you only as a convenience,
and the inclusion of any link does not imply endorsement, investigation,
verification or approval of such websites, products, services or
publications by Yodel™ Australia.
Accessing or Amending Your Details
Yodel™ Australia aims at all times to maintain the accuracy
of your Personal Information.
You may access the Personal Information you have provided to Yodel™
Australia at any time. To do so, please send an e-mail to Yodel™
Australia with your request to examine your Personal Information
and Yodel™ Australia will use every reasonable endeavour to
provide you with the complete details of your Personal Information
within 7 days of receipt of your request.
You may also change or update the information you have supplied
to Yodel™ Australia at any time. To do so, please contact
Yodel™ Australia by e-mail or by phone to advise us of your
Updating the Policy
that can be adapted to meet the demands of changing technology and
varying consumer expectations regarding privacy.
Yodel™ Australia may update this policy from time to time,
so please review it periodically. We may add, modify or remove portions
of this policy when we feel it is appropriate to do so. If we change
any other legal notices provided on this website. They are provided
for your information and protection.
you can contact us at firstname.lastname@example.org